The Framework, Concepts and Methods of the Competency Outcomes and Performance Assessment (COPA) Model
Specifying Competency Outcomes: Eight Core Practices: Page 3
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Specifying Competency Outcomes: Eight Core Practices

The first of the four guiding questions is: What are the essential competencies and outcomes for contemporary practice? Answering this question has two major components: identifying the required competencies, and wording them as practice-based competency outcomes rather than as traditional and obtuse objectives. Redirecting the focus to achieve actual competence for practice challenges leaders in the profession to come to consensus about the major competency categories and subskills essential for diverse segments of practice. A comprehensive, concept-oriented model that allows for flexible adaptation and corresponding assessment methods is logical and essential.

In the COPA Model, the constellation of eight core practice competencies are categories under which a flexible array of specific skills can be clustered for particular levels, types, or foci of practice. These core competency categories collectively define practice and are applicable universally in education and practice environments. Although many of them are required simultaneously in actual practice, they are discrete skills that can be adapted to fit specific settings, clients, employees, and types and levels of students and practitioners. These essential core competencies are: assessment and intervention, communication, critical thinking, teaching, human caring relationships, management, leadership, and knowledge integration skills (Lenburg, 1992-1995, 1998, 1999; Luttrell et al, 1999). Essentially all specific subskills nurses perform can be listed under one of these competency categories, as illustrated in the examples in Figure 1. Each competence category can incorporate a flexible array of subskills that further specifies the required practice abilities for particular levels or types of employees or students in diverse settings.

Figure. 1. Lenburg’s Eight Core Practice Competencies with Subskill Examples

1. Assessment and Intervention Skills

  1. safety and protection
  2. assessment and monitoring
  3. therapeutic treatments and procedures

2. Communication Skills

  1. oral skills
    1. talking, listening, with individuals
    2. interviewing; history taking
    3. group discussion, interacting
    4. telling, showing, reporting
  2. writing skills
    1. clinical reports, care plans, charting
    2. agency reports, forms, memos
    3. articles, manuals
  3. computing skills (information processing; using computers)
    1. related to clients, agencies, other authorities
    2. related to information search and inquiry
    3. related to professional responsibilities

3. Critical Thinking Skills:

  1. evaluation; integrating pertinent data from multiple sources
  2. problem solving; diagnostic reasoning; creating alternatives
  3. decision making; prioritizing
  4. scientific inquiry; research process

4. Human Caring and Relationship Skills

  1. morality, ethics, legality
  2. cultural respect; cooperative interpersonal relationships
  3. client advocacy

5. Management Skills

  1. administration, organization, coordination
  2. planning, delegation, supervision of others
  3. human and material resource utilization
  4. accountability and responsibility; performance appraisals and QI

6. Leadership Skills

  1. collaboration; assertiveness, risk taking
  2. creativity, vision to formulate alternatives
  3. planning, anticipating, supporting with evidence
  4. professional accountability, role behaviors, appearance

7. Teaching Skills

  1. individuals and groups; clients, coworkers, others
  2. health promotion; health restoration

8. Knowledge Integration Skills:

  1. nursing, healthcare and related disciplines
  2. liberal arts, natural and social sciences, and related disciplines

This framework is attractive, in part, because of the universality of its competency classification and its applicability to education and practice in various circumstances and environments. Quite simply, these core competencies outline the array of abilities all nurses need to incorporate in fulfilling their roles, whether clinical, educational, administrative or otherwise; the related subskills and their implementation will vary with circumstances. The examples in Figure 1 are cited to stimulate ideas for adaptation to particular situations, such as case management systems as described by Lenburg (1999) in the Cohen and Cesta (1999) text. They also apply to other disciplines as illustrated in the conference proceeding of the American Association of Primary Care Physicians (Lenburg, 1994).


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