Care Coordination and Registered Nurses’ Essential Role

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ANA Position Statement - Approved 06/2012

The American Nurses Association recognizes and promotes the integral role of registered nurses in the care coordination process to improve healthcare consumers’ care quality and outcomes across patient populations and health care settings, while stewarding the efficient and effective use of health care resources.

(1) Patient-centered care coordination is a core professional standard and competency for all registered nursing practice. Based on a partnership guided by the healthcare consumer’s and family’s needs and preferences, the registered nurse is integral to patient care quality, satisfaction, and the effective and efficient use of health care resources. Registered nurses are qualified and educated for the role of care coordination, especially with high risk and vulnerable populations.

(2) In partnership with other healthcare professionals, registered nurses have demonstrated leadership and innovation in the design, implementation, and evaluation of successful team-based care coordination processes and models. The contributions of registered nurses performing care coordination services must be defined, measured and reported to ensure appropriate financial and systemic incentives for the professional care coordination role.