Receptionist/Administrative Assistant

POSITION TITLE: Receptionist/Administrative Assistant
DEPARTMENT: Human Resources
POSITION NUMBER: 158
JOB NUMBER: C-14

RESPONSIBILITIES: Greets visitors cordially and courteously and directs to appropriate staff. Provides accurate responses to visitors and maintains sign-in log for visitors. Keeps reception area neat and orderly. Routes incoming faxes and dispatches materials from main lobby to appropriate individuals. Responsible for the security of the reception area, including screening visitors, securing packages left at the desk and, at the end of the day, returning the console to its voice mail status and securing the lobby doors. Responsible for updating the staff phone roster and emailing it to all staff. Responsiible for updating the monthly “visitor” badges. Uses computerized word processing system to type and distribute correspondence. Provides administrative support to Human Resources. Assumes other duties as requested.

REQUIREMENTS: Associate's degree or equivalent training comparable to that of a two year program. One to three years of experience with office clerical duties, receptionist or customer service knowledge. Word processing, proofreading and editing skills are essential. Incumbent must be articulate, personable, and knowledgeable of telephone answering techniques. Dependability and timeliness are essential to the job. Incumbent must be of the utmost integrity and maintain a high level of discretion.

We offer a competitive salary, generous benefits package, and a location convenient to Metro. Interested candidates should send a resume with cover letter and salary requirements to:

American Nurses Association
Attn: Human Resources
8515 Georgia Avenue
Suite 400
Silver Spring, MD 20910-3492
FAX: (301) 628-5002

Please send resume to hr@ana.org. You must include the title of the position. If interested in multiple positions, please send separate e-mail requests (include the proper title in each separate e-mail). NO PHONE CALLS PLEASE.

The American Nurses Association is an Equal Opportunity Employer/Smoke-free workplace.

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